FREQUENTLY ASKED QUESTIONS

What’s uCasters X STREAM TV Distribution?

uCasters X STREAM TV Distribution is it’s own streaming service. uCasters X STREAM TV Distribution allows filmmakers to keep 100% of all profits generated, which effectively removes any middlemen from taking undeserving revenue. Once your film is packaged, uCasters X STREAM TV Distribution will deliver all assets into our partner portals to go live. Filmmakers have complete control over release dates, updates, removals, the list goes on. Get started today by clicking the Submit Now button.

TERRITORIES

Where can my film be placed for sale?

Your films will be available globally on uCasters X STREAM TV’s website as well as Roku, Chromecast, AppleTV, PlayStation and XBox systems.

REPORTING

How can I track my sales?
Distribber Reporting

uCasters X STREAM TV Distribution has the ability to report your iTunes and Amazon revenue. Above you can see our BETA version reporting system, we are always working to improve this and feedback is always welcome. We update these reports quarterly, but you will have 24/7 access to revenue reports upon request. You can also request the latest reports at anytime during the month from your assigned account manager via email. This is very helpful if you are running a marketing campaign and would like to view your latest stats to insure your campaign is working.

MONEY

What does it cost me?

We are constantly enhancing our service so we can serve more and more filmmakers for less and less money. With that said, for the most up to date platform options, pricing and awesome package deals contact us for discount info.

Interested in selling your film on uCasteres XSTREAM TV? We’ve got you covered. If you are delivering just one standard definition (SD) film to us there is a one-time charge of $1,500, which covers all the encoding, chapter breaking, tagging, and general care-taking. Placement in the uCasters X STREAM TV Store usually takes (2-4 weeks).

For high definition (HD) delivery, the charge is $1,800.

For short film delivery, the charge is $895.

The first year’s service fee is included in the submission fee. After that, there is a flat annual fee of $225 per film.

 

Shipping/Misc:

There are no charges for the shipping to the encoding house and back to our office. However, if the files fail the Q/C and a new asset is needed, the filmmaker will be charged for shipping the asset back to the appropriate party, in case a prepaid FedEx number has not been provided. This amount can be paid via our custom invoice link.


What am I paying for?

Getting content into popular marketplaces is a rigorous and time intensive process. Our upfront submission fee covers file ingestion, review, encoding, quality control (Q/C), delivery, general accounting, 24/7 ticket support (Clients Only) and quarterly reporting.

Then after the first year, we charge $225 per year for each film and $375 per year for each series. Think of uCasters X STREAM TV Distribution as a management service. You pay us, and then we manage your account while you receive 100% of your revenue.

How and when do I get my money?

uCasters X STREAM TV Distribution offers 24-hour access to your sales stats. No more waiting on old-model distributors for reports! Just log in to your account to see the latest sales that have been reported to us by the stores. We now pay everyone quarterly, within 90 business days after the end of each quarter. You may choose to receive your funds via PayPal (it’s fast!) or the good old-fashioned check.

 

TV SHOWS

In order to begin the process for your show, you will need to submit at least one complete season ( minimum of 3 episodes).

 

DELIVERABLES

The feature, trailer, artwork/poster and the Closed Captions file.

Are closed captions required for delivery?

Yes. For acceptance into uCasters X STREAM TV, you must include a closed captions file in the .scc file format.

Can I be exempt from creating a Closed Caption file?

No. Most platforms are utilizing the FCC regulations as a jumping off point. If you are in need of Closed Captions a.s.a.p., see below.

What format must my files be in order to be delivered to ucasters X STREAM TV?

The feature and trailer must be in ProRes 422 HQ format and can be uploaded with the rest of the assets through uCasters X STREAM TV Distribution, by clicking on Film/Show assets>Upload assets on your dashboard. You can also send us your files on a hard drive.

See below the technical specs for SD and HD submissions:

  • Features / Trailers / TV Episodes
    • Video
      • HD
      • Apple ProRes 422 HQ
      • QuickTime .mov
      • 1920×1080
      • 23.98, 24, 25, 29.97 fps
      • SD
      • Apple ProRes 422 HQ
      • QuickTime .mov
      • 720×480 or 720×486 (NTSC) 720×576 (PAL)
      • 23.98, 24, 25, 29.97 fps
    • Audio
      • 16 or 24-Bit depth
      • 8CH (5.1 + Stereo) or 2CH Stereo
        • 5.1 Surround audio (if available) – L, R, C, LFE, Ls, Rs
        • 2.0 Stereo – Left Total, Right Total
  • Closed Captioning or Subtitle(s)
    • closed captioning – .scc or .cap
    • subtitles – .itt, .stl, or .srt
  • Artwork
    • 2000 x 3000 pi @ 75 dpi
    • Layered .psd (art and title treatment/text) or .jpg
    • No credit blocks, company logos, festival laurels, URLs, release dates, or any other promotional material.

GETTING INTO THE STORES

Does my film get accepted automatically?

As long as your files meet their technical specs (it is our job to make sure they do). Start by submitting your film’s information in the form on the uCasters X STREAM TV’s website. If your films are not up to specs (you get your money back within 14-45 days if your film is not acquired, minus a $120 processing fee), and we’ll let you know within 3-8 weeks if your film has been acquired or not. Once your film is accepted, you can begin the deliverables process.

How is my film priced?

uCasters X STREAM TV’s pricing is based on date completed (new release vs. library) and whether your film is in HD or SD. There are pricing tiers for each platform, and you may choose which you think gives your film its best chance. It is recommended that you choose the final prices before your film goes live. You may change price tiers or any other information after your film has gone live, but after the delivery there is a $100 fee for the metadata change.

 

What are the acceptance guidelines?

GENERAL

While there are some rare exceptions, your film must:

  • Be no racier than an MPAA R rating (if you don’t have an actual rating, you know what an R means)
  • Be available on a high-resolution master (like DigiBeta) or as a Pro Res 422 HQ file (SD can be transferred via FTP).
  • Have a trailer in the same aspect ratio as your master
  • Have poster art available as a .jpeg or .tiff file without a credit block, URL, or pricing info on it
  • Have some bragging rights (e.g. festival selection, awards, stars, name producers/directors, good reviews, timely subject matter)

Your film must NOT

  • Be pornographic
  • Be waiting to clear any licenses (music or any other)
  • Be a home movie
  • Be an instructional video

 

Do you take short films?

Yes! Just choose “Short Film” during the submission process and we can help get your film live on those platforms.

How long does it take for a film to go live in the uCasters X STREAM TV store once paid for?

On average it takes about 4-8 weeks, if you have absolutely no Q/C issues. Most of the times the issues occur with the encoders, during the Q/C process. Once iTunes has your approved materials, the process moves very quickly. Please remember, this is an average time frame for a delivery; each submission is unique.

How do I make changes to a film once I have paid for it?

Unfortunately there is no easy way to make changes to a film once it has been delivered. We distribute your film immediately to the encoders for delivery and therefore cannot make changes to the delivered film.
So, be very careful and make sure that your footage is final and ready for submission.

How do I take down a film that has already been paid for?

Once your film is live and you want to remove it from the platform, we will process a takedown for you. The takedown fee is $200 per platform.

Do foreign clients need a US tax identification number?

Yes. In case the foreign client’s intended market is the US market, they will need a US tax identification number. To obtain it, they need to fill out and submit the form W-7 from the official IRS (Internal Revenue Service) website http://www.irs.gov/pub/irs-pdf/fw7.pdf.

GET YOUR FILM IN OTHER STORES

Will you be offering access to other platforms, like PlayStation, Xbox, etc.?

Yes! You will be able to submit your film to additional stores for an additional fee.

MARKETING

Will you do anything to help market my movie?

Officially, we say no, but in reality:
By being on our platform when we are running our marketing campaign we may show certain titles in our store which in turn will offer a glimpse as to what we offer. Ultimately, it is up to you to promote where your films are being hosted. We push for prominent placement on Film and Documentaries homepages, and to tie-in with other properties (film and music) when relevant. We work with MSOs to pick favorable release dates and other opportunities. And of course we promote clients’ films through our social media networks and our mailing list.

OTHER SERVICES

Do you offer any other services?

Yes. We offer 100% guaranteed FCC approved Closed Caption Services for short films, feature films, and TV shows.

SOCIAL

Do you have any social media accounts?

Yes. We have a Facebook page, which is facebook.com/groups/ucastersxstreamtv, and a Twitter page, which is twitter.com/ucastersxstream.